Nashville General Hospital held a virtual town hall to update the community on hospital operations, finances, community engagement and healthcare services on January 26.

“There’s no doubt that national General Hospital provides the highest quality of care regardless of a patient’s ability to pay. I’m extremely proud of the outstanding accomplishments this team has made over the past six years,” said Nashville General CEO Dr. Joseph Webb.

“The positive outcomes have resulted not just for Nashville General and our patients but also for the city of Nashville.”

Those positive outcomes are the result of General Hospital’s commitment to the patient always coming first, as evidenced by its chronic disease prevention and management, food pharmacies, tornado relief efforts, and combatting the COVID-19 pandemic.

In its commitment to being a patient centered health care delivery system, this year General has continued to expand care to the community by: recruiting dynamic board certified physicians from across the nation; launching its first offsite clinic, Nashville Healthcare Center at Midtown; and being the Middle Tennessee alternate care site for low acuity COVID-19 patients.

Nashville General’s groundbreaking faith-based initiative, Congregational Health and Education Network, also received it’s 501(c)(3) status this year.

These and other initiatives have allowed the hospital to continue to execute the strategic goal of diversifying its patient payor mix which subsequently leads to reduction in the Nashville taxpayers burden to subsidize the hospital.

“Nashville General Hospital has been providing compassionate care for this city for 130 years,” said Councilwoman-at-Large Sharon Hurt. “We are fortunate to have a health care institution like Nashville General that we can call our own. I have been a proponent of the hospital long before I became a council member 36 years ago. I gave birth to my first child at Nashville General and I have trusted them with my care and my family’s care since then.”

According to Hurt, since last year, the hospital has seen numerous advances in quality and safety and national recognition for their innovative approaches to patient care and integrated their delivery systems.

“Over the last five years, General Hospital has experienced an increase in clinical visits, hospital admissions, ER visits, and has successfully diversified their patient population by increasing the commercial insurance patient population,” said Councilwoman Hurt.

“We are looking forward to what’s in store for the next five years. General is what people are looking for in health care and their commitment to provide exceptional care to Nashville is without exceptions. Nashville General Hospital improves the overall health of the city of Nashville.”